BALANCE HEALTH & NUTRITION COACHING, LLC WEBSITE PRIVACY POLICY

INTRODUCTION

Balance Health & Nutrition Coaching, LLC (hereafter referred to as “Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes:

• The types of information we maycollect or that you may provide when you purchase/download/install/register with, access or use https://balancehealthandnutrition.com/, also known as the Company’s Website (the “Website” or “App”).

• Our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to information we collect in this App/Website, in
email, text, and other electronic communications in connection with this App.

This policy DOES NOT apply to information that:

• We collect offline or on any other Company apps or websites, including websites you may access through this App.

• You provide to or is collected by any third party

Certain websites and apps and third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with or use this App. By downloading, registering with or using this App, or Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

CHILDREN UNDER THE AGE OF 18

The App is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at julieh@balancehealthandnutrition.com.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect information from and about users of our App or Website:

• Directly from you when you provide it to us.

• Automatically when you use the App.

INFORMATION YOU PROVIDE TO US.

When you download, register with or use this App or Website, we may ask you provide information:

• By which you may be personally identified, such as name, postal address, email address or telephone number (“personal information”).

• That is about you but individually does not identify you, such as lifestyle information, name, address, phone, e-mail and related information.

This information includes:

• Information that you provide by filling in forms in the App or Website. This includes information provided at the time of accessing, registering to use, or using the App or Website, posting material to this App or Website, and requesting further services. We may also ask you for information when you report a problem with the App or Website.

• Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

• Details of transactions you carry out through the App or Website and of the fulfillment of your orders for particular goods or services. You may be required to provide financial information before placing an order through the App or Website (i.e. credit card information)

• Lifestyle information, name, address, phone, e-mail and related information, sleeping patterns and exercise habits information.

You may provide information to be published or displayed (“Posted”) on public areas of the App or Website (collectively, “User Contributions”). Your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

AUTOMATIC INFORMATION COLLECTION

When you access and use the App, it may use technology to automatically collect:

• Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information and the device’s telephone number.

• Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts and address book information.

• Location Information. The App or Website collectsreal-time information about the location of your device.

INFORMATION COLLECTION AND TRACKING
TECHNOLOGIES

The technologies we use for automatic information collection may include:

• Cookies (or mobile cookies). A cookie is a small file placed on your computer or smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your computer or smartphone. However, if you select this setting you may be unable to access certain parts of our Website or App.

THIRD-PARTY INFORMATION COLLECTION

When you use the App or Website or their content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties include but are not limited to:

• Advertisers, ad networks and ad servers.
• Analytics companies.
• Your mobile device manufacturer.
• Your mobile service provider.

These third parties may use tracking technologies to collect information about our users. This may include information about users’ use of this App and other apps to serve them interested-based (behavioral) advertising. We do not control these third parties’ tracking technologies or how they may be used.

If you have any questions about an advertisement, you should contact the responsible advertiser directly.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information, to:

• Provide you with the Website/App and its contents, and any other information, products or services that you request from us.

• Fulfill any other purpose for which you provide it.

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• Notify you when App/Website updates are available, and of changes to any products or services we offer or provide though it.

The usage information we collect helps us to improve our App or Website and to deliver a better and more personalized experience by enabling us to:

• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our App and Website according to your individual interests.

• Speed up your searches.

• Recognize you when you use the App or Website.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users and information that does not identify any individual or device, without restriction.

In addition, we may disclose personal information that we collect or you provide: 

• To our subsidiaries and affiliates.

• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Balance Health and Nutrition Coaching, LLC’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Balance Health and Nutrition Coaching, LLC about our App and Website users is among the assets transferred.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• With your consent.

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.

• To enforce our rights arising from any contracts entered into between you and us, including the App or Website’s terms and conditions, and for billing and collection.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Balance Health and Nutrition Coaching, LLC, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

YOUR CHOICES ABOUT OUR COLLECTION, USE AND DISCLOSURE OF YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

• Tracking Technologies. You can set your browser of smartphone to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App or Website may then
  be inaccessible or not function properly.

• Location Information. You can choose whether or not to allow the App or Website to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information some parts of the App or Website may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

You can review and change your personal information by logging into the App or Website and visiting your account profile page.

You may also send us an email at julieh@balancehealthandnutrition.com request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the App or Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other App/Website users. Proper access and use of information provided on the App or Website, including User Contributions, is governed by our TERMS OF USE.

YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83 permits users of our App or Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to julieh@balancehealthandnutrition.com

DATA SECURITY

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App or Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the App or Website, like message boards. The information you share in public areas may be viewed by any user of the App or Website.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App or Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

CHANGES TO OUR PRIVACY POLICY

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address and phone number for you and for periodically visiting this privacy policy to check for any changes.

CONTACT INFORMATION

To ask questions or comment about this privacy policy and our privacy practices, contact us at: julieh@balancehealthandnutrition.com